“Back Office Crunch” is a common phenomenon in many companies, which is effectively meant that your sales and marketing staff are unable to perform at the optimum level due to lack of support services either from Admin, Accounting, Order Booking, Receivable, Inventory Management, etc. Back-office-crunch generally surfaces due to budget constraint to hire the necessary staff, or lack of a required work force in the vicinity, or the work location is unsuitable to attract the right talent, or there could be umpteen reasons that could prevent an organization in overcoming this disastrous situation. Many multinationals and leading business houses, which were facing the ‘crunch,” have moved their back-office activities, to locations where the needed talent could be hired at a much less cost than what they were to spend in their areas of operation. India in general and in particular, Bengaluru and Hyderabad have become the most sought-after locations in the world to carry out the routine back-office tasks, as in these cities the required talent is available in plenty and at a highly affordable cost.